Privacy Policy

Crystalcraftworld.com respects the privacy rights of its online visitors ('you', 'your', 'yours') and recognize the importance of protecting the information collected about them. We provide this statement (the "Privacy Policy") to help you to understand what we may do with any personal information that we obtain from you. This Privacy Policy guides how we collect, store and use the information that you provide us with. By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use and disclose your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern, in general, your use of the website maintained and operated by Crystalcraftworld.com  (the "Site"). We will use your information only for the purposes set forth below.

Although we are committed to maintaining your confidence and trust in all of our activities with you, this Privacy Policy does not govern our collection or use of data about you through channels other than the Site.

Please exit the Site immediately if you do not accept this Privacy Policy or are accessing the Site in a country or other territory where the use of the Site is not permitted.

We may need to update this Privacy Policy from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.

Legal purchase age 

 If you are under 18, we require that you inform a parent or guardian about crystalcraftworld.com's Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with Crystalcraftworld.com or placing an order with crystalcraftworld.com

Types of information collected

The Site collects certain information when you interact with the Site. The following is a list of data that we may collect and process about you:

Your correct date of birth, which we may require that you submit accurately to ensure that you do not access the Site if you are not of a legal age to purchase items offered for sale on the Site;

Any information you may provide when you contact us or send us a correspondence;

Details of any transactions you carry out through the Site including the placement of any orders by you; 

Details of your visits to the Site include, but are not limited to, your computer's IP address, password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.

How do we use the information we collect

If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping, and credit card billing address(es) so that we can process and fulfill your order. We only save credit card information for those customers that have registered on the Site.

Saved credit card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

Use of cookies on our website 

In common with many websites, we use "cookies" to help us gather and store information about visitors to our Site. A cookie is a small data file that our server sends to your browser when you visit the Site. The use of cookies helps us to assist your use of certain aspects of the Site. You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Site.

We may use information from cookies for the following purposes:

Traffic monitoring, for example, the IP address from which you access the Site, the type of browser and operating system used to access the site, the date and time of your access to the site, the pages you visit, and the Internet address of the website from which you accessed our Site; 

To recognize repeat visitors for statistical/analytical purposes;

Anonymous tracking of interaction with online advertising, for example, to monitor the number of times that a banner ad is displayed and the number of times it is clicked.

We may connect the information that we collect through cookies with other Personal Information that you provide to us. Such purposes are:

To customize or personalize your experience of the Site; for example, so that we can greet you on the site by name;

For transactional purposes, such as credit card sales;

To monitor your use of the Site in order to make our communications with you as relevant as possible; for example, by sending you email communications relevant to the parts of the Site that you visit most often or by letting you know about features of the Site that you have not accessed previously.

How personal information may be shared 

Crystal Craft does not sell, rent, or, except as described below, disclose our client's names, addresses, email addresses, or other personal information to any non-affiliated Crystal Craft entity. Crystal Craft may share customer information within Crystal Craft and its affiliates, so that you may be informed of other products that may be of interest to you.

Crystal Craft maintains customer data in our secured electronic Worldwide Crystal Craft Customer Database which may be accessed by other companies within Crystal Craft throughout the world, by Crystal Craft’s selected contractors specialized in the management of personal data (e.g. storage of data, mailing, etc.) acting as Crystal Craft's data processors, and by select Crystal Craft’s partners.

In order to maintain our website, manage our database, distribute e-mails, and provide client communications, Crystal Craft contracts with selected third parties. As necessary, 

the personal information you provide to us may be processed by these third parties, solely on Crystal Craft’s behalf but we do not authorize any of these service providers to make any other use of your information.

Crystal Craft does not otherwise disclose your information to third parties unless we are required to do so by law or in connection with a legal claim or proceeding. If Crystal Craft is acquired by another entity or is merged or consolidated, information about Crystal Craft customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this Privacy Policy.

Where and how to ask questions 

If you require further information about our Privacy Policy, please go to the help section of the web where frequently asked questions (FAQs) are answered. If you require more information please go to the Contact Us section of the website and contact us in the manner of your choice.

Your consent 

By visiting Crystalcraftworld.com you are accepting and consenting to the practices described in this Privacy Policy.

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